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We will endeavour to deliver all products ordered within the time period specified on the website. Normally 10 -15 working days, some delivery times may vary. Costs for delivery are shown in the check out function.
All products purchased from the website are made pursuant to a shipment contract. This means that the risk of loss for such products passes to you on delivery to the carrier. If you have received your order confirmation email but your products have not arrived within the time specified, please contact us and we will do our best to assist. Please allow an additional day before raising a query during exceptionally busy periods (e.g. Christmas and other holidays etc.) or when the weather is particularly inclement.
If your order has not been received within the specified timescales set out below, in the first instance please check whether your local mail delivery office is holding your parcel. If they do not have your products, please contact us and we will do our best to assist.
Purchases and/or deliveries are UK mainland only. Other countries are by arrangement. Please contact info@llewwellynillustrations.com